Have questions about your shipment, need a quote, or want to explore our services? Our team is ready to assist you 24 hours a day, 7 days a week.
Quick Tracking?
Enter your tracking number on our Track page for instant shipment status without contacting support.
Fill out the form below and we'll get back to you within 24 hours.
Visit our Track page and enter your SendSwift tracking number (format: SSX123456789US). You'll get real-time location and status updates.
Standard international: 5–10 business days. Express: 24–72 hours. Freight: 7–21 days depending on destination.
All shipments include basic insurance. Enhanced coverage is available for high-value items at competitive rates.
Illegal goods, hazardous materials, firearms, and certain chemicals are prohibited. Contact us for a full prohibited items list.
Address changes can be made before the shipment reaches the destination country. Contact support immediately if needed.
Contact our support team immediately. We will file a claim and process compensation according to your insurance level within 5–7 business days.